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Rep. Troy E. Nehls Demands Answers Regarding Dysfunction Within the USPS Sorting Center in Missouri City, Texas

January 24, 2024

WASHINGTON, D.C.  Today, Congressman Troy E. Nehls (R-TX-22) sent a letter to the United States Postal Service (USPS) Postmaster General, Louis DeJoy, demanding answers regarding the disarray with the USPS sorting facility in Missouri City, Texas. Since November 2023, constituents of the 22nd Congressional District of Texas have experienced a variety of issues, including delayed and misplaced packages.

In the last few weeks alone, the office of Congressman Troy E. Nehls has received over 50 complaints asking for assistance with the Missouri City USPS sorting facility, including from individuals who rely on prescription medications that are shipped via USPS. Despite their efforts to reach out independently to USPS, many constituents have not had their issues addressed and instead are met with a hard-to-navigate online system, indifferent employees, and an automated telephone system.

In the letter to the USPS Postmaster General DeJoy, Congressman Nehls requests to learn more about the reasons behind the delays, the USPS’s solution to the backlog, and a Congressional briefing with his staff.  

The United States Postal Service’s mission is to provide prompt, reliable, and efficient mail services to the American people,” said Congressman Nehls. “However, the folks of TX-22 have experienced issues with the Missouri City USPS sorting facility since November, with no resolve. We cannot have Veterans and elderly constituentswaiting months for prescription medications that keep them in good health. These delays are completely unacceptable. I look forward to hearing the Postmaster General’s plan to address this serious situation.

Read the letter HERE.

Issues:Oversight